Five things you should know about mySkretting - our digital customer ecosystem 

We see a growing demand for self-service solutions, and that is why we came up with mySkretting, a digital customer ecosystem that combines data-driven decision-making with seamless, personalised service. 

Here are five things you should know about it: 

1. It’s a one-stop-shop. Our customer portal offers a full overview of anything related to the customer relationship with Skretting, such as feed ordering, delivery tracking, product datasheets and performance reports to name a few - all in one intuitive place. No more juggling multiple tools or waiting for data; it's all at your fingertips.

2. You’ll gain better insights to your operations. In mySkretting you'll have access to reports for order statistics, or foreign substances and emissions, with more on the way. For instance, the emission model we’ve implemented in Norway allows fish farmers to monitor the environmental impact of their operations. By calculating nitrogen, phosphorus, and carbon emissions in real time, farmers can make better decisions for both profitability and the planet.

3. Our customers are more efficient – and happier! Skretting’s online platforms are designed to automate and simplify operations. From real-time Power BI insights that customers in Spain, Norway and Chile rely on to automated ordering systems that make reordering a breeze, we are reimagining how technology can enhance customer relationships.

“In Italy, we've seen improvements in how we handle customer inquiries thanks to mySkretting, as customers can now easily access product datasheets without needing to contact our customer service team," says Corrado Moretti, Customer Service Responsible, Skretting Italy. "Looking ahead, we plan to unify access between MySkretting and AquaSim, which should provide a smoother experience. We also aim to make more documents available, such as external lab results and medicated feed recipes, so that customers will have everything they need in one single platform." 

4. It’s entirely bespoke to fit your needs. mySkretting is tailored to the needs of every OpCo and the needs of their customers, offering a fully customisable platform. Functionality is developed based on local needs, and as it’s all on one platform, it can easily be made available in other countries too.

5. Did we mention it’s easy to use?—Whether you’re working from a mobile app in Japan or a desktop in Norway, the experience is seamless.

As we continue to expand our offerings to new countries and enhance our digital tools, the future is bright for Skretting customers. Our innovations are not just about convenience—they are about creating sustainable, profitable, and scalable solutions. From streamlining operational processes to empowering farmers with data, we’re building a digital ecosystem that makes a tangible difference.